What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents Combine Your Policies and Save Some things just make perfect sense in pairs. What You Should Do About Insurance Following a Divorce In the face of divorce, making changes to insurance coverage may be overlooked. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.